NEED TO GET IN TOUCH?
Contact Stellantis Financial Services
Customer Care & Account Support
Have your account number ready and use one of the contact methods below to get in touch with our customer care teams.
Call Us
FRI: 8:00 AM - 9:00 PM (EST)
SAT: 9:00 AM - 5:30 PM (EST)
For TTY/TDD users who are hard of hearing or speech impared: Dial 711 to use the Telecommunication Relay Service.
Email Customer Care
If you have a dispute, complaint, or concern about your account that you would like for us to investigate, including, but not limited to, credit reporting, contact attempts, account balance, or assistance programs, we encourage you to submit it to the email below.
ccare@stellantis-fs.comTotal Loss Support
If you need to make a total loss claim, click the link to fill out the form below or give our total loss team a call.
Secure Form
Use our secure online form to submit your total loss request.
Insurance Claim Process FormCall Us
TOTAL LOSS TEAM
MON - FRI: 8:00 AM - 5:00 PM (EST)
Title Inquries
For title inquiries, email is the best way to contact us, but we can also be reached by the mailing address below.
Email Titles Team
titles@stellantis-fs.comMailing Address
Stellantis Financial Services, Inc.
Attn: Title Department
5757 Woodway Dr Suite 400
Houston, Texas 77057
Have you seen our Frequently Asked Questions?
Have you seen our Frequently Asked Questions?
We may have answered your question already! Check out our FAQ page.
Vehicle parts and accessories, service, warranty info and more.
For vehicle or product related inquires or concerns, Mopar® Customer Care can be reached at the following phone numbers Monday - Friday from 8:00 AM to 9:00 PM and Saturday from 9:00 AM to 5:00 PM (EST).
RECALLS - 800-853-1403
ROADSIDE ASSISTANCE - 800-521-2779
Mopar® ContactIf you want to cancel any purchased ancillary products, you may contact us at 1-(800) 234-0971 or notify us at compliance@stellantis-fs.com and we will assist you.
MOPAR® BRAND LINES
BRAND
PHONE NUMBER
Alfa Romeo
844-253-2872Chrysler
800-247-9753Dodge
800-423-6343FIAT®
888-242-6342Jeep®
877-426-5337Jeep Wave®
844-533-7928Ram
866-726-4636