Coming soon!

Announcing our all-new digital customer
experience, mySFS!

mySFS launch timeline.

Thank you for your patience as we onboard our customers in strategic phases. Your experience is our priority, so we’re being thoughtful in the release of our application.

What you need to know.

If you are an existing customer using our current loan or lease customer portals, you will need to re-register in the new mySFS portal.

Good news! If you're currently enrolled in Auto Pay, there's no need for any additional steps – your Auto Pay settings will be automatically transferred to your mySFS account.

As we near the launch date for mySFS, check back here for the latest information. We will keep you informed every step of the way! The process will be easy to understand so you can get up and running in no time.

Customer support throughout the transition.

As we implement these changes, rest assured that our Customer Care team is here to assist with any questions or guidance you may need. Feel free to reach out to our Customer Care team at 800-234-0971, Monday - Friday from 8:00am – 8:00pm EST.

Loan Customer Care


MON - FRI: 8:00 AM - 8:00 PM (EST)

TTY/TDD: Please Dial 711

Lease Customer Care


MON - THURS: 8:00 AM - 11:00 PM (EST)

FRI: 8:00 AM - 9:00 PM (EST)

SAT: 9:00 AM - 5:30 PM (EST)

TTY/TDD: Please Dial 711
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