Is now live!

Announcing our all-new digital customer experience, mySFS! New and existing SFS loan account holders will need to register using the link below.

Register Now
 

mySFS launch timeline.

Thank you for your patience as we onboard our customers in strategic phases. Your experience is our priority, so we’re being thoughtful in the release of our application.

Download our mobile app to manage your loan account with ease.

Currently, we are onboarding retail customers prior to lease customers. Please stay tuned for further updates as we continue to enhance the mySFS mobile app experience.

Scan the QR code to download the app.

What you need to know.

If you are an existing customer using our current loan customer portal, you will need to re-register in the new mySFS portal.

Good news! If you're currently enrolled in Auto Pay, there's no need for any additional steps – your Auto Pay settings will be automatically transferred to your mySFS account.

About mySFS Registration

Customer support throughout the transition.

As we implement these changes, rest assured that our Customer Care team is here to assist with any questions or guidance you may need. Feel free to reach out to our Customer Care team at 800-234-0971, Monday - Friday from 8:00am – 8:00pm EST.

Loan Customer Care

800-234-0971

MON - FRI: 8:00 AM - 8:00 PM (EST)

TTY/TDD: Please Dial 711

Lease Customer Care

800-439-0985

MON - THURS: 8:00 AM - 11:00 PM (EST)

FRI: 8:00 AM - 9:00 PM (EST)

SAT: 9:00 AM - 5:30 PM (EST)

TTY/TDD: Please Dial 711
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